Privacy Policy

Effective Date: October 13, 2025

At AccessBit, your privacy matters. This Privacy Policy explains how AccessBit ("we", "our", or "us") collects, uses, stores, and protects your personal information when you use our services, website, or interact with us in any way. It also outlines your rights and choices regarding your data.

This policy works alongside our [Terms of Service] and is part of any agreement you may have with AccessBit. By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Overview of This Privacy Policy

Here’s a brief summary of what this policy covers. Please read the full version below for complete details.

• Information We Collect: We collect personal information when you sign up, log in, or interact with our services.
• How We Use It: Your data is used to operate and improve our services, and to protect users and our systems.
• Sharing Information: We may share data with trusted service providers, affiliated companies, or during business changes (like mergers).
• Data Storage: We use secure cloud services that may store data in the U.S., EU, UK, or other regions, as permitted by law.
• International Transfers: We follow international data transfer frameworks to safeguard personal information.
• Data Retention: We store different types of information for different time periods, depending on legal and operational needs.
• Data Security: We take appropriate security steps to protect your data from misuse, loss, or unauthorized access.
• Your Rights (EEA, UK, Switzerland): If you’re located in these regions, you may have additional rights under local data protection laws.
• California Privacy Rights: California residents are entitled to specific disclosures and protections under state law.
• Policy Updates: We may revise this policy occasionally and will notify users of any major changes.
• Contact Us: You can reach our privacy team at: privacy@accessbit.com

2. Information We Collect

We collect different types of information depending on how you use AccessBit, interact with our website, or engage with our services. This may include personal details, technical data, and usage information, as explained below.

a. Information You Provide to Us

i. Account Information

When you sign up or update your AccessBit account, we collect details like your name, email, and phone number. You can edit these at any time through your account or by contacting us. If you're submitting someone else's information, you must have the right to do so.

ii. Payment Details

When you make a purchase, your billing info (like credit card or bank details) may be collected by us or a trusted payment provider. That provider’s privacy terms will also apply.

iii. Device & Technical Information

We may collect data about the device you use to access our website – such as your IP address, browser type, operating system, screen size, and referral source.

iv. Customer Support & Chatbot

When you reach out for help – via chatbot, email, or support forms – we may collect your name, email, and other info you share with us. This helps us respond effectively and improve our service.

v. Marketing & Event Information

If you sign up for a demo, fill a contact form, attend a webinar, or subscribe to updates, we’ll collect your name, contact info, job title, and company name to follow up with relevant communication.

b. Information from Other Sources

i. Scan Reports

If you request a free website audit or similar one-time service, we may collect your name and email to deliver the report and follow up with helpful resources or offers.

ii. Usage Data

When AccessBit tools (like our widget) are installed on a website, we may collect anonymous usage data such as page structure, image links, CSS properties, clicks, and navigation flow.

iii. Visitor Interactions

When users interact with our widget, we may process non-personal data such as IP address, device info, and the page being accessed. Website owners are responsible for disclosing this to their users and getting any required consent.

iv. Log Files

Our servers may automatically record general info like your IP address, browser settings, and pages visited, which helps us maintain security and improve performance.

v. Cookies

We use cookies and similar tools (excluding within the AccessBit widget itself) to analyze website traffic, measure ad performance, and improve user experience.

c. Social Media & Public Pages

We may collect public data from our social media channels, such as feedback, posts, or messages you share with us. If you wish to have such content removed, contact us at: xxxxx

d. Analytics Tools

We use services like Google Analytics to understand how users interact with our site and services. These tools collect data such as visit frequency, page behavior, location, and referral sources.

e. Information from Third Parties

Sometimes we receive your data from other trusted sources like referral programs, service partners, public platforms, or marketing providers. We may combine this with information you provide to us.

f. One-Time Services & Marketing Consent

If you use a free or limited-time feature (like a site scanner), we may process your data under a temporary agreement. In return, you agree to receive related marketing emails for a limited time (up to 6 months), after which we’ll stop unless you opt in again.

Legal Basis for Processing

In jurisdictions like the EU, our data collection is based on legitimate interests, your consent, or the need to fulfill a contract (such as providing you a service). You have the right to withdraw consent or object at any time.

3. Communications

At AccessBit, we may contact you from time to time using email, phone, or other methods to keep you informed about your account, service updates, billing matters, and important notices, such as security alerts or critical service-related information. These are considered essential communications and are necessary for maintaining your account and service. You cannot opt out of these.

We may also send occasional updates, newsletters, product announcements, special offers, event invites, or other marketing-related messages. You can unsubscribe from marketing communications at any time by clicking the link included in the email.

4. How We Use Your Information

We use the information we collect for a variety of purposes that allow us to deliver, improve, and protect AccessBit’s services. Your data is handled in line with our Terms of Service, applicable laws, and based on our legitimate business interests.

If you are in a region where privacy laws require your explicit consent, your use of our website or services will be treated as your agreement to this policy. You may withdraw your consent at any time by contacting us at: xxxx

We may use your information to:

• Operate and improve our Services, including managing your account, fixing issues, and offering user support
• Verify your identity and enable secure access to your account or dashboard
• Communicate with you, for example, if you send us a question, support request, or feedback
• Send important updates including technical notifications, service alerts, or promotional messages if you’ve opted in
• Enhance features and performance by learning how users engage with our Services over time
• Prevent misuse or fraud and monitor for security risks, abuse, or violations of our Terms
• Analyze and improve our offering using anonymized or aggregated data for insights and trends
• Manage billing and payments and notify you of issues like failed transactions or invoice updates
• Comply with legal requests including responding to valid court orders, subpoenas, or government regulations
• Support other clear, specific purposes which will be communicated to you at the time your data is collected

5. How Your Personal Information Is Shared

a. Legal Requirements:

We may disclose or provide government and law enforcement authorities access to your Personal Information when required to comply with a subpoena, search warrant, court order, or any similar legal process, or as otherwise mandated by applicable laws and regulations. This ensures that we adhere to legal obligations while protecting the integrity of our services.

b. Service Providers:

To support and enhance our services, we may engage selected third-party companies and individuals (collectively referred to as “Service Providers”). Depending on their specific roles and responsibilities, these Service Providers may have access to your Personal Information. However, they are strictly limited to using this information solely for the purposes defined in our contractual agreements with them and are prohibited from using it for any other reasons.

c. Use on Behalf of Others:

If you are utilizing our services for the benefit or on behalf of another individual or entity, including as a partner, affiliate, or representative, we may share your Personal Information with such parties as necessary to provide the requested services effectively.

d. Protecting Rights and Safety:

We may disclose or share your Personal Information with third parties if we believe, based on good faith, that such action is necessary to protect the rights, property, or personal safety of AccessBit, our visitors, users, or members of the general public. This includes situations involving potential fraud, legal disputes, or threats to security.

e. AccessBit Affiliates and Business Changes:

Personal Information may be shared internally within AccessBit and its affiliated companies to fulfill the purposes outlined in this Privacy Notice. Furthermore, in the event of any corporate restructuring, such as mergers, acquisitions, or the sale of assets or business units, your Personal Information may be transferred to or shared with the involved parties as part of the transaction.

6. Data Transfers

Your Personal Information may be transferred to and processed in countries other than the country in which you reside or access the Services. These countries may have data protection laws that differ from those in your home country.

For visitors located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, this means that your Personal Information could be transferred to countries outside these regions, including the United States or other jurisdictions that may not provide an equivalent level of data protection.

When we transfer your Personal Information internationally, we take appropriate measures to ensure the transfer complies with applicable legal requirements. This includes relying on lawful mechanisms such as the European Commission’s Standard Contractual Clauses (SCCs) or other legally recognized frameworks designed to safeguard your Personal Information’s security and confidentiality during transfer.

If you have any questions or concerns regarding the transfer of your Personal Information across borders, please feel free to contact us at privacy@accessbit.com.

When transferring Personal Information to the United States, we rely on the EU-U.S. Data Privacy Framework, along with the approved standard contractual clauses, to ensure that your data is adequately protected throughout the transfer process from the EEA, UK, and Switzerland.

7. Data Privacy Framework Notice

AccessBit fully complies with the principles of the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK extension to this framework, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), as established by the U.S. Department of Commerce. We have certified our adherence to these frameworks to lawfully receive, process, and protect Personal Information transferred from the European Union, the United Kingdom (including Gibraltar), and Switzerland.

In the event of any conflict between the terms of this Privacy Notice and the Data Privacy Framework (DPF) Principles, the DPF Principles shall prevail. To learn more about the Data Privacy Framework program or to view our certification, please visit https://www.dataprivacyframework.gov/.

Under the DPF, AccessBit is responsible for how we process your Personal Information, and we are also responsible for ensuring that any third-party service providers we share your data with comply with these principles.

If you have any questions, concerns, or complaints about our compliance with the DPF Principles, we encourage you to contact us using the details provided in the “Additional Information and Contact Details” section below.

If you have an unresolved complaint related to our handling of Personal Information under the Data Privacy Framework, you may seek assistance from JAMS, a U.S.-based third-party dispute resolution provider, free of charge, by visiting https://www.jamsadr.com/DPF-Dispute-Resolution.

If the complaint remains unresolved after this process, you may have the option to pursue binding arbitration, as detailed on the Data Privacy Framework website.

Lastly, AccessBit is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission (FTC) with respect to compliance with these data protection standards.

8. How Long We Retain Personal Information

We will retain Personal Information associated with your account for as long as the account remains active, consistent with our Terms of Service, to resolve any disputes, and to comply with applicable legal requirements. After you request to close your account, we may keep your Personal Information for up to thirty (30) calendar days to allow sufficient time to properly process the account closure. If longer retention is required by law or necessary to protect our rights, we will retain the relevant data for the necessary extended period.

After this retention period, we may keep certain Personal Information as long as necessary to fulfill the purposes described in this Privacy Notice. These purposes include, but are not limited to, conducting audits, complying with legal obligations, resolving disputes, and enforcing our Terms and other rights.

If you do not have an account with us, we will retain your Personal Information only as long as required to meet our legal obligations, resolve disputes, and enforce the Terms and other rights, in accordance with applicable law and whichever retention period is shorter. Once this retention period expires, we will securely delete your data.

Please note that if your Personal Information is used in an aggregated, anonymized format for business analytics or other legitimate purposes, it will not be deleted; however, you will not be personally identifiable from this aggregated data.

9. How We Protect Your Information

The security of your Personal Information is very important to us. We have implemented appropriate technical, administrative, and organizational security measures designed to protect the Personal Information we collect from unauthorized access, misuse, alteration, or destruction. These measures reflect current industry standards, technological advances, and the sensitivity of the Personal Information involved.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security or protection against all potential risks, including unauthorized access to information transmitted over the internet or stored on our servers or those of our service providers.

10. Your Rights as a Visitor from the European Economic Area, the United Kingdom, or Switzerland

a. Applicability of GDPR, UK GDPR, and FADP:

The General Data Protection Regulation (GDPR), the UK General Data Protection Regulation (UK GDPR), and the Swiss Federal Act on Data Protection (FADP) grant specific rights to individuals residing in the European Economic Area (EEA), the United Kingdom, or Switzerland. If any of these laws apply to the processing of your Personal Information by us, the provisions in this section supplement the other rights described in this Privacy Notice.

b. Lawful Grounds for Processing:

We process your Personal Information based on the following legal grounds:

i. Any processing not explicitly covered below is based on your consent.

ii. Processing your account details to perform our contractual obligations with you.

iii. Processing necessary to comply with legal obligations or to protect your or others’ vital interests.

iv. Processing based on our legitimate interests, which we believe do not override your fundamental rights and freedoms, including for:

• Communicating with you, including direct marketing if you are a customer or prospective customer, or if you contact us through our website or digital assets;
• Cybersecurity measures;
• Customer support and service operations;
• Improving and enhancing user experience;
• Detecting and preventing fraud or misuse of our services.

c. Your Specific Rights:

i. You have the right to access the Personal Information we hold about you, including details on how it is processed, and to request correction if the information is inaccurate or incomplete.

ii. You may withdraw your consent for processing at any time without affecting the lawfulness of prior processing based on consent.

iii. You may request the deletion or restriction of your Personal Information, and we will evaluate such requests according to applicable laws.

iv. Upon request, we will inform you about third parties who process your Personal Information in accordance with this Notice.

v. You have the right to data portability, meaning you can request a copy of your Personal Information in a commonly used, machine-readable format.

vi. Where processing is based on legitimate interests, you have the right to object to such processing.

vii. You have the right not to be subject to decisions based solely on automated processing, including profiling, which significantly affects you.

viii. You have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been infringed.

d. Additional Information:

A summary and further details about your rights under EU data protection laws can be found on the European Commission’s website: https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en.

e. Exercising Your Rights:

To exercise your rights, please contact us via email at privacy@accessbit.com. We may ask you to provide certain information to verify your identity, prevent unauthorized disclosures, and understand the scope of your request. This information will be retained in accordance with Section 6 above for legal compliance purposes. We may redact information related to other individuals when responding to your request. We aim to respond to all requests within 30 days.

f. Data Controller vs. Data Processor:

Under GDPR and UK GDPR, there is a distinction between a “controller” and a “processor” of Personal Information. Generally:

• We act as an independent data controller regarding Customer account data; the Customer also acts as a controller regarding their own account data.
• We act as a data controller for Personal Information collected from visitors to our Website.
• We act as a data processor for Customer user data, with the applicable Customer acting as the data controller.
• If we act as a processor, please contact the relevant data controller to exercise your rights.

g. Complaints:

If you are unsatisfied with our response or believe that your Personal Information is not being processed in compliance with applicable laws, you have the right to file a complaint with your local data protection authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

11. Specific Provisions for California Residents

This section applies exclusively to Visitors who reside in the State of California.

a. Personal Information We Collect:

In the preceding twelve (12) months, we have collected the following categories of Personal Information:

i. Identifiers and Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), including but not limited to name, email address, and IP address;

ii. Commercial information, such as payment details;

iii. Internet or related network activity data, such as website and mobile app usage metrics, session logs, search records, and your interactions with webpages, applications, or advertisements;

iv. Inferences drawn from other Personal Information to better understand your preferences and behaviors.

b. Our Business Purposes for Collecting Your Personal Information:

We collect your Personal Information to provide you with our Services, improve those Services, and for other legitimate business purposes as detailed in Section 4 above.

c. Sources of Your Personal Information:

We obtain Personal Information from various sources, including directly from you, through your activities when using the Services, and from third-party service providers, as further outlined in Section 2.

d. Third Parties with Whom We Share Your Personal Information:

We may share your Personal Information with service providers and affiliates as described in Section 5. We do not sell your Personal Information under the California Consumer Privacy Act (CCPA). However, we may “share” Personal Information with certain third party cookie providers that help facilitate our services and support your user experience.

e. Categories of Personal Information Disclosed:

In the past twelve (12) months, we have disclosed the following categories of Personal Information for business purposes:

i. Identifiers and categories under the California Customer Records statute, such as name, email address, and IP address;

ii. Commercial information, including payment details;

iii. Internet or similar network activity information;

iv. Inferences drawn from other Personal Information.

We have not sold Personal Information in the preceding twelve (12) months.

f. Your Rights as a California Resident:

If you reside in California, you have the following rights:

i. You may request a list of categories of Personal Information disclosed to third parties for their direct marketing purposes during the prior year under California Civil Code Section 1798.83. Submit requests to privacy@accessbit.com.

ii. Under the CCPA, you have the right to request information about our collection, use, and disclosure of your Personal Information over the past 12 months, including:

• Categories and specific pieces of Personal Information collected;
• Categories of sources from which Personal Information was collected;
• Business or commercial purposes for collecting Personal Information;
• Categories of Personal Information disclosed for business purposes and the categories of recipients of such information;
• A list identifying which Personal Information categories each recipient obtained.

You may receive this information by mail or electronically and request the transfer of specific Personal Information to another entity in a commonly used, machine-readable format if technically feasible.

iii. You have the right to request correction of inaccurate, incomplete, or outdated Personal Information.

iv. You may request deletion of your Personal Information, which we will honor unless a legal exception applies.

v. You have the right not to be discriminated against for exercising your CCPA rights.

g. Exercising Your Rights:

To exercise your rights under the CCPA, submit your request by emailing privacy@accessbit.com. Only you or an authorized representative may make such a request. Access requests may be made twice within a 12-month period. We must verify your identity and authority to act on your behalf before processing your request. We will use your Personal Information solely for verification.

We strive to respond within 45 days of receipt. If more time is needed (up to 45 additional days), we will notify you in writing with reasons for the delay. Responses cover only the 12 months prior to your request. If we deny a request, we will explain why. Requests are free unless deemed excessive or repetitive, in which case we will notify you and provide a cost estimate before proceeding.

12. Modifications to This Privacy Notice

We reserve the right to modify this Privacy Notice at any time, at our sole discretion, to remain compliant with applicable laws, regulations, or industry standards, and to reflect changes in our Services or business practices.

Changes become effective once posted on our Website. We encourage you to review this Privacy Notice regularly to stay informed about how we collect, use, and protect your Personal Information. The date of the latest revision is noted at the top of this page.

If we have your contact information, we will provide at least 10 days’ prior notice of substantial changes via available communication channels or through the Services. After this notice period, continued use of the Services constitutes acceptance of the changes. If you do not agree with the updated terms, you should discontinue using the Services and terminate your engagement with us.

13. Additional Information and Contact Details

Our Services may contain links to other websites or services that are not operated or controlled by us. We are not responsible for their privacy practices or content and encourage you to review the privacy policies of every website or service you visit. This Privacy Notice applies solely to our Services.

Please note, our Services and Website are not intended for use by anyone under the age of 18. If we become aware that a person under 18 has provided us with Personal Information unlawfully, we will take prompt action to delete such information.

If you have any questions, concerns, or requests regarding this Privacy Notice or our privacy practices, please contact us at privacy@accessbit.com.

14. Cookies and Similar Technologies

We use cookies and similar technologies (such as local storage, pixels, and SDKs) to help run our website, support the functionality of our tools, remember your preferences, analyze usage, and, where permitted, assist with measurement and optional advertising activities.

a. What these technologies are
Cookies are small data files placed on your device by your browser. Similar technologies include local storage, session storage, web beacons, pixels, and tracking SDKs.

b. Types of cookies and purposes
We employ different categories of cookies depending on purpose and necessity:

• Strictly necessary – Essential to ensure core site and tool operations (e.g., login sessions, security, navigation). These cannot be turned off without impacting functionality.
• Preference / functional – Remember your settings or choices (for example, interface settings, language, contrast mode).
• Analytics / performance – Collect information about how visitors and tool users engage with our site and services; help us understand usage patterns, detect errors, and improve performance.
• Measurement & optional advertising – Help measure campaigns and, where allowed, present more relevant messaging or insights.

c. Legal basis & user consent

• In regions with strong data privacy rules (e.g. EU, UK), non-essential cookies are placed only if you explicitly consent via our cookie consent interface. You can withdraw or change your consent anytime.
• In other locations, we may rely on legitimate interest or other legal bases, while always honoring your preferences regarding tracking and data use.

d. Managing your preferences

• You may use the “Cookie Settings” link or control panel to adjust or withdraw consent for different cookie categories.
• Most browsers allow you to block, delete, or refuse cookies. Be aware that disabling certain cookies might impair features or performance.
• For analytics or measurement cookies, you may also opt out via vendor tools or settings provided by our partners.

e. Use by our widget & embedded tools
Our accessibility widget (or tools you embed on your Webflow site) may also use cookies or local storage for proper interaction, preference storage, or configuration. As a site owner, you are responsible for disclosing this use on your own website and ensuring compliance with applicable laws regarding visitor consent and transparency.

f. Duration / retention
Cookies and related items may persist for different durations depending on their type:

• Strictly necessary ones often expire when you end your browsing session.
• Other cookies (analytics, preferences, measurement) may remain for longer periods unless cleared by you or expired automatically.

15. Changes to the Cookie Policy

• We may update this Cookie Policy at any time to reflect changes in our practices or regulatory requirements.
• When we make material changes, we will notify you (e.g. via email or a banner on our website) before they become effective.
• Your continued use of the Services after such changes constitutes acceptance of the revised policy.
• We encourage you to review this policy periodically for updates.

16. Contact and Questions

• If you have questions or concerns about our use of cookies or similar technologies, or wish to change your settings, you may contact us at: email: privacy@accessbit.com
• If you are subject to specific privacy laws (e.g. EU, UK, California), you may also contact our Data Protection Officer (or team) at:

email: privacy@accessbit.com